Scent Addict's Box - Tiktok Games Night

CLC's TikTok Live Games Night is a live selling event hosted on TikTok where every box is pre-packed and assigned a number.

On the night, we work through purchases in order. When it's your turn, we reach into a tub of floating ducks and pull one out at random live on camera. The number on the bottom of that duck matches a pre-packed box - and that's your box. We'll open the box on live and show you what you've won!

Scent swaps are available on the live only. If your scents are revealed and they're not for you, let us know in the comments while we're still live and we'll swap to something else in stock.

Come and join us for a night of mystery box fun!

Ingredients

Candles: Coconut soy wax, lead-free cotton wick, Australian premium fragrance oil.

Luxury Bath Salts: Pure Epsom Salt, Pink Himalayan Salt, Jojoba Oil, Essential Oils, Dried petals and flowers

Wax Melts: Soy wax, Australian premium fragrance oil

• When lighting your candle for the first time, burn for a minimum of 2 hours or until the wax melts across the surface of the jar to ensure an even burn.
• Do not burn for more than 4 hours at a time.
• Trim your wick before each burn to approximately 5mm to achieve the best and safest burn.
• Ensure wicks are centred and upright.
• Stop burning your candle once the wax has reached approximately 10mm from the bottom.
• Never leave a burning candle unattended.
• Only ever burn a candle on a level, heat resistant surface.
• Do not burn near flammable objects or draught areas.
• Always keep out of reach of pets and children.
• Handle with care as container and wax may become hot.
• Store in a cool, dry place away from sunlight.

We aim to fulfil orders the same day they are received if ordered before 10:00am AEST. Made-to-order products (such as pillar/sculptural candles that have run out of stock on shelf), will first be made, and once set, dispatched to you. This should take 2-3 business days to be dispatched. Please note that dispatch may be delayed by up to 48-72 hours during peak promotional periods.

The following delivery timeframes are estimates only and are estimated from the date of dispatch. Delivery delays do occur across the delivery network. Caitlin Louise Collection will not be liable for any losses incurred from delivery delays.

NSW & ACT: 2-5 business days
QLD & VIC: 3-5 business days
SA: 4-6 business days
TAS: 5-6 business days
NT: 7-10 business days
WA: 7-11 business days

We try to provide as much shipping protection for your order as possible, however, if something unfortunately is damaged in transit, or is incorrect, please contact us at hello@caitlinlouisecollection.com.au with information and/or images within 30 days of receipt of goods. If an item is deemed damaged or incorrectly shipped, we will provide an exchange, store credit or refund to the amount of the item(s) at the time of said purchase. Refunds will be processed to your original method of payment.

We accept returns within 30 days of dispatch provided that: the products are unopened, unused and in re-saleable condition; you have proof of purchase. We do not exchange items if a promotion/sale is running at a discounted price for the same item.

Please note: Shipping costs for any returns are at the customer’s expense. Please ensure that the return product is suitably packaged for transit to prevent any damage in shipping. Caitlin Louise Collection will not be liable for any damage or loss during the return shipping process. Processing will take 5-7 days from receipt of returned product. Unfortunately, shipping costs cannot be refunded or credited.

Please contact hello@caitlinlouisecollection.com.au to enquire about making a return.