Spiral Pine Sculptural Candle

• Delicately handcrafted
• Soy wax, 100% cotton wicks
• No parabens, phthalates or PEGs
• Each candle is carefully packaged to ensure safe delivery

All our pillar/sculptural candles are handmade so no two candles are exactly the same. They may have slight imperfections and slight colour variations which makes each candle completely unique. Every care is taken to ensure our candles are of the highest quality and standard.

All of our pillar/sculptural candles are currently unscented.

• Before lighting your candle, trim the wick to 5mm.
• Place your candle on a heat-resistant tray or plate to collect dripping wax.
• Light your candle in a well-ventilated space, away from draughts and flammable materials.
• Burn for at least 1 hour to create a melt pool but for no longer than 3 hours at a time. Different sized pillars and sculptural candles will have different burn times. Keep an eye on the size of your melt pool and extinguish when it is nearing the outer rim but before it has overflowed and melted down the side. This will create a memory ring which will keep your future melt pools inside of the memory ring. If your wax does overflow, embrace the beauty of “wabi sabi – finding beauty in imperfection”.
• If burning multiple candles, place them at least 10cm apart.
• Before relighting your candle, trim your wick to 5mm and remove any wick debris, including any dust build up.
• When the wax is 1cm from the base, stop burning and discard your candle.
• Never leave a burning candle unattended.
• Always keep out of reach of pets and children.
• Store in a cool, dry place away from sunlight as constant sunlight can discolour the wax.

We aim to fulfil orders the same day they are received if ordered before 10:00am AEST. Made-to-order products (such as pillar/sculptural candles that have run out of stock on shelf), will first be made, and once set, dispatched to you. This should take 2-3 business days to be dispatched. Please note that dispatch may be delayed by up to 48-72 hours during peak promotional periods.

The following delivery timeframes are estimates only and are estimated from the date of dispatch. Delivery delays do occur across the delivery network. Caitlin Louise Collection will not be liable for any losses incurred from delivery delays.

NSW & ACT: 2-5 business days
QLD & VIC: 3-5 business days
SA: 4-6 business days
TAS: 5-6 business days
NT: 7-10 business days
WA: 7-11 business days

We try to provide as much shipping protection for your order as possible, however, if something unfortunately is damaged in transit, or is incorrect, please contact us at hello@caitlinlouisecollection.com.au with information and/or images within 30 days of receipt of goods. If an item is deemed damaged or incorrectly shipped, we will provide an exchange, store credit or refund to the amount of the item(s) at the time of said purchase. Refunds will be processed to your original method of payment.

We accept returns within 30 days of dispatch provided that: the products are unopened, unused and in re-saleable condition; you have proof of purchase. We do not exchange items if a promotion/sale is running at a discounted price for the same item.

Please note: Shipping costs for any returns are at the customer’s expense. Please ensure that the return product is suitably packaged for transit to prevent any damage in shipping. Caitlin Louise Collection will not be liable for any damage or loss during the return shipping process. Processing will take 5-7 days from receipt of returned product. Unfortunately, shipping costs cannot be refunded or credited.

Please contact hello@caitlinlouisecollection.com.au to enquire about making a return.