My Cowboy Romance Era Candle

• Lychee & Black Tea
  Smells like a chilled fruit tea - light, slightly sweet and refreshing without being sugary.
  Orange, lychee, black tea leaves

• Matcha
  Creamy and green with a hint of sweetness - like warm matcha with honey.
  Green tea, matcha powder, golden honey

• Bookstore Café Latte
  Rich and roasty like a fresh latte - warm milk, roasted coffee, and a little vanilla syrup.
  Coffee bean, almond, vanilla

• Lily & Persimmon
  Juicy, floral and bright - like spring fruit and a fresh bouquet.
  Persimmon, grapefruit, lily of the valley

• Blackcurrant & Rose
  Berry-forward with soft floral undertones - slightly sweet, slightly musky.
  Blackcurrant, lemon peel, rose petals

• Japanese Honeysuckle
  Floral and fruity with a soft, sweet finish - smells like walking through a spring garden.
  Mandarin, neroli, wild honeysuckle

• Vanilla Caramel
  Warm, buttery and rich - like spooning hot caramel over vanilla ice cream.
  Buttercream, caramel, vanilla

• Champagne & Strawberries
  Bubbly, fruity and floral - smells like strawberry punch with a splash of fizz.
  Champagne, strawberry, red rose

• Sandalwood & Cardamom
  Warm, woody and smooth - like suede, spice and soft musk.
  Sandalwood, cardamom, white musk

• Teak & Neroli
  Clean and crisp with herbal citrus notes - fresh without being sharp.
  Lemon, neroli, teakwood

• Tobacco & Hay
  Earthy and warm with a smoky edge - smells like dry grass, soft leather and golden honey.
  Tobacco leaf, honey, amber

Why do some fragrances smell stronger than others?

How each individual perceives scent is very different. The way we feel, the environment, the weather and a whole range of additional factors can influence the way our receptors receive scent – sometimes smelling the same thing differently at different times of the day. Additionally, the type of notes in a fragrance play a role in how we smell scent. Certain scents like caramel and citrus tend to have a stronger impact quickly whereas floral scents tend to build in a space over time.

What if I can't smell my scented candle?

A common issue is not allowing the candle to burn long enough. For optimal scent throw, it's recommended to burn the candle for at least two hours so that the wax can melt all the way across the surface, releasing the fragrance effectively. Also, check the size of the room compared to the size of the candle. Smaller candles are suited to smaller rooms like bedrooms and home offices, while larger candles are better for lounge rooms and open-plan spaces. When we test our candles, one of the key aspects we evaluate is the scent throw. We tweak and refine our formulas until the scent throw is just right, ensuring you get the best fragrance experience possible.

What is tunnelling in a candle, and how can I prevent it?

Tunnelling occurs when a candle burns down the centre, leaving a ring of unmelted wax along the edges. To avoid this, make sure the first burn is long enough to allow the wax to melt evenly across the entire surface.

Why is there black residue around the inside of my candle jar?

Wicks require a bit of love and care. They should be trimmed to 5mm before each burn or if the candle has been burning continuously for more than two hours. Sometimes, if you pair a longer wick with interference to the flame such as a draught, it can cause some black residue on the glass. If you do get black residue on the inside of your jar, it can be easily removed with a paper towel or cloth. It won’t affect your candle or scent.

Coconut soy wax, lead-free cotton wick, Australian fragrance oil.

• When lighting your candle for the first time, burn for a minimum of 2 hours or until the wax melts across the surface of the jar to ensure an even burn.
• Do not burn for more than 4 hours at a time.
• Trim your wick before each burn to approximately 5mm to achieve the best and safest burn.
• Ensure wicks are centred and upright.
• Stop burning your candle once the wax has reached approximately 10mm from the bottom.
• Never leave a burning candle unattended.
• Only ever burn a candle on a level, heat resistant surface.
• Do not burn near flammable objects or draught areas.
• Always keep out of reach of pets and children.
• Handle with care as container and wax may become hot.
• Store in a cool, dry place away from sunlight.

We aim to fulfil orders the same day they are received if ordered before 10:00am AEST. Made-to-order products (such as pillar/sculptural candles that have run out of stock on shelf), will first be made, and once set, dispatched to you. This should take 2-3 business days to be dispatched. Please note that dispatch may be delayed by up to 48-72 hours during peak promotional periods.

The following delivery timeframes are estimates only and are estimated from the date of dispatch. Delivery delays do occur across the delivery network. Caitlin Louise Collection will not be liable for any losses incurred from delivery delays.

NSW & ACT: 2-5 business days
QLD & VIC: 3-5 business days
SA: 4-6 business days
TAS: 5-6 business days
NT: 7-10 business days
WA: 7-11 business days

We try to provide as much shipping protection for your order as possible, however, if something unfortunately is damaged in transit, or is incorrect, please contact us at hello@caitlinlouisecollection.com.au with information and/or images within 30 days of receipt of goods. If an item is deemed damaged or incorrectly shipped, we will provide an exchange, store credit or refund to the amount of the item(s) at the time of said purchase. Refunds will be processed to your original method of payment.

We accept returns within 30 days of dispatch provided that: the products are unopened, unused and in re-saleable condition; you have proof of purchase. We do not exchange items if a promotion/sale is running at a discounted price for the same item.

Please note: Shipping costs for any returns are at the customer’s expense. Please ensure that the return product is suitably packaged for transit to prevent any damage in shipping. Caitlin Louise Collection will not be liable for any damage or loss during the return shipping process. Processing will take 5-7 days from receipt of returned product. Unfortunately, shipping costs cannot be refunded or credited.

Please contact hello@caitlinlouisecollection.com.au to enquire about making a return.