Spa Retreat Bundle

Bali Escape -

Top notes: Orange, Bergamot, Basil

Middle notes: Lavendar, Rose, Geranium, Orange Blossom

Base notes: Cedarwood, Amber

Coastal Calm -

Top notes: Coconut and agave nectar

Middle notes: Ylang Ylang and cyclamen

Base notes: Rosewood and sandalwood

• When lighting your candle for the first time, burn for a minimum of 2 hours or until the wax melts across the surface of the jar to ensure an even burn.
• Do not burn for more than 4 hours at a time.
• Trim your wick before each burn to approximately 5mm to achieve the best and safest burn.
• Ensure wicks are centred and upright.
• Stop burning your candle once the wax has reached approximately 10mm from the bottom.
• Never leave a burning candle unattended.
• Only ever burn a candle on a level, heat resistant surface.
• Do not burn near flammable objects or draught areas.
• Always keep out of reach of pets and children.
• Handle with care as container and wax may become hot.
• Store in a cool, dry place away from sunlight.

We aim to fulfil orders the same day they are received if ordered before 10:00am AEST. Made-to-order products (such as pillar/sculptural candles that have run out of stock on shelf), will first be made, and once set, dispatched to you. This should take 2-3 business days to be dispatched. Please note that dispatch may be delayed by up to 48-72 hours during peak promotional periods.

The following delivery timeframes are estimates only and are estimated from the date of dispatch. Delivery delays do occur across the delivery network. Caitlin Louise Collection will not be liable for any losses incurred from delivery delays.

NSW & ACT: 2-5 business days
QLD & VIC: 3-5 business days
SA: 4-6 business days
TAS: 5-6 business days
NT: 7-10 business days
WA: 7-11 business days

We try to provide as much shipping protection for your order as possible, however, if something unfortunately is damaged in transit, or is incorrect, please contact us at hello@caitlinlouisecollection.com.au with information and/or images within 30 days of receipt of goods. If an item is deemed damaged or incorrectly shipped, we will provide an exchange, store credit or refund to the amount of the item(s) at the time of said purchase. Refunds will be processed to your original method of payment.

We accept returns within 30 days of dispatch provided that: the products are unopened, unused and in re-saleable condition; you have proof of purchase. We do not exchange items if a promotion/sale is running at a discounted price for the same item.

Please note: Shipping costs for any returns are at the customer’s expense. Please ensure that the return product is suitably packaged for transit to prevent any damage in shipping. Caitlin Louise Collection will not be liable for any damage or loss during the return shipping process. Processing will take 5-7 days from receipt of returned product. Unfortunately, shipping costs cannot be refunded or credited.

Please contact hello@caitlinlouisecollection.com.au to enquire about making a return.